Question 1

Which are the best hand-poured candles in India?

Accepted Answer

Each fragrance in our Signature Collection was built around a mood rather than a note — a destination first, a map second. We worked backwards from feeling to find the ingredients that would take you there: a prayer room at dawn, the first rain after summer, a Sunday you finally stop rushing. The collection covers Floral Bliss, Tropical Escape, Earthy Comfort, Earthy Citrus Serenity, Slow Morning, Espresso Delight, Summer Dreams, Citrus Infusion, and Crisp Morning Air. Each candle is hand-poured in small batches in our Bangalore studio using premium soy wax, comes in a refillable glass jar, and is priced at ₹699 with a 40–45 hour burn time.

Question 2

What are refill candles and how do they work?

Accepted Answer

Refill candles are a fresh soy-wax pour delivered to your door — you reuse the signature candle jar you already have at home. No jar returns, no extra packaging, no waste. Wash the empty jar, drop in the refill, and you're back to your ritual. You can order refills as a one-time purchase or through one of our four subscription tiers: The Devoted, The Steady, The Seasonal, or The Occasional. Refills start at ₹399.

Question 3

Where can I buy customisable candles in India?

Accepted Answer

Our Custom Candle Builder lets you design your own from scratch — choose the heart, depth, and twist notes, name the scent yourself, and pick a vessel. We pour it by hand in our Bangalore studio. Custom candles work beautifully for weddings, corporate gifting, baby showers, and personal rituals. Custom-blend glass jars are ₹799, lead time is 5–7 business days, and we ship pan-India via Shiprocket. Start at https://thecustomcandle.co.in/custom-candle.

Question 4

Do you offer candle subscriptions in India?

Accepted Answer

Yes. We run a refill subscription with four tiers, each built around how often you actually burn candles: The Devoted (every month) — our most frequent cadence, with the biggest discount. The Steady (every two months) — a regular rhythm, great value. The Seasonal (quarterly) — every three months, with season-led scents. The Occasional (every four months) — low-commitment, for lighter rituals. Subscriptions are managed through Razorpay recurring payments, and you can pause, skip, or cancel anytime from your account.

Question 5

How much do The Custom Candle Co. candles cost?

Accepted Answer

Signature glass-jar candles are ₹699. Custom-blend glass-jar candles are ₹799. Travel tins are ₹245. Refills are ₹399. Shipping is free on orders above ₹999 anywhere in India. Bulk and corporate gifting orders are quoted separately based on volume and customisation.

Question 6

Are these candles made with soy wax?

Accepted Answer

Yes — every candle is hand-poured in small batches using 100% premium soy wax with a cotton wick. Soy wax burns cleaner, lasts longer, and is biodegradable. No paraffin, no harmful toxins. Each candle is then cured for 3 to 7 days before we ship it out — this longer cure is what gives our candles a stronger, more even scent throw, and it's one of the quiet differences between a mass-market candle and an artisan one.

Question 7

Do you ship across India?

Accepted Answer

Yes, pan-India via Shiprocket. Orders are dispatched within 2–3 business days, except custom candles, which need a 3–7 day curing time before dispatch. Standard delivery takes another 5–7 business days from there. Shipping is free on orders above ₹999.

Question 8

Can I order candles in bulk for corporate gifting or weddings?

Accepted Answer

Yes. We offer tiered bulk pricing for corporate gifting, wedding favours, hotels, spas, and retail. If you'd like your own brand identity on the candles, we also offer private-label (white-label) production. Submit an enquiry at https://thecustomcandle.co.in/wholesale and we'll come back with a custom quote.